SOLUTIONS
Small Medium Enterprise (SME's)

New business enquiries, repeat orders and customer enquiries are all welcome calls for an SME.  Giving each call your full attention however, can be tough when you are busy trying to concentrate on other tasks.

Employing somebody full or part time to handle such calls may not be cost effective, but outsourcing your calls to The Phone Answering Service could be an affordable and straightforward solution for your business.

Outsourcing delivers a host of benefits for you and your customers:

	Reduce your staff costs and increase profitability
	Improve your availability with longer opening hours – 7 days a week!
	Work smarter – leave your team free to focus on other key tasks
	Rapid response for your existing and potential customers
	Increased customer satisfaction and retention
	Develop a reputation for great customer service

With a simple divert from your existing business line, our team can answer your calls 7 days a week, 8am to 8pm Monday to Friday and 9am to 6pm at the weekend and bank holidays. 

Alternatively you could reduce your costs by only diverting to the service as and when required such as when you are busy, evenings, weekends or holiday cover.

By increasing your ‘opening hours’  and making yourself more available to answer customer calls you can enhance your availability and place your business in a stronger position to compete for new and repeat business.

How can we help you?

Whether you are looking for a straightforward Answering Service, require a more comprehensive Customer Service function or Sales and Marketing Support we have a range of solutions that can give your business real competitive advantage and support your business growth.

With prices starting from only €49.99 a month (excluding VAT), this is a really cost effective alternative to recruiting a receptionist or handling all calls yourself.

© 2009 Aniar Solutions Ltd. t/a The Phone Answering Service, Technology House, N5 Business Park, Castlebar, Co. Mayo, Ireland
Company Registration No. 366640V | Telephone: 1850 930 306| Fax: 094 90 44999 | Email: info@tpas.ie